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FAQs

Frequently Asked Questions

Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend calling us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us

  • If you find that you’re not completely satisfied  we will gladly issue you a refund. We offer a full, no BS money back guarantee. That’s how committed we are to  . All we ask is that you send us a quick message on why it didn’t meet your standards. We are always looking for ways to improve our product.

  • This depends on whether it is an *International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. *Please see International Orders for more details.

We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures.

  • We use the ePacket Service . To keep shipping rates down we compare costs between these carriers and ship the most efficient way.

  • We ship within 24 hours of the order being placed.

  • We typically ship out orders same-day when placed by 12pm. When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.